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Billing for Owensboro Health Medical Group

Online Website Agreement and Authorization for Payments

The One Health Web Site (the "Service") is an on-line bill viewing and payment service provided by One Health and its licensors, including RevSpring, Inc. (collectively, "Licensors").

Please read this Agreement carefully before accessing or using the Service. By accessing or using the Service, you agree to be bound by the terms and conditions below. If you do not accept the terms and conditions of this Agreement, you may not access or use the Service. One Health may modify this Agreement from time to time, and such modifications shall be effective immediately upon posting of the modified Agreement. By continuing to access or use the Service following such modifications, you agree to be bound by the modified Agreement. One Health has no obligation to notify users of the posting of a modified Agreement.

Payment Services. By accessing the Service, you authorize One Health (1) to establish and maintain your payment authorizations and (2) to process your payments according to your instructions.

Types of Payments and Payees. You may use the Service only to authorize the payment of bills owing to One Health. Payments that you authorize will be made from a bank or financial institution account (the "Transaction Account") that you designate. It is your responsibility to establish and maintain the Transaction Account and to pay any and all fees associated with the Transaction Account.

Timing. By providing One Health with a payment authorization under the Service, you authorize One Health to charge the Transaction Account to remit funds on your behalf to pay your bills owed to One Health. It is your responsibility to make timely payment authorizations, so that the funds will arrive at One Health before the date on which they are due. You should submit all payment authorizations to One Health at least three (3) business days before the actual due date for the bills (not the late date). A "business day" means any day other than Saturday, Sunday, a federal holiday, or any other day on which banks in the United States are not generally open for business. You shall bear the risk and the responsibility for paying any late charges or penalties resulting from the late receipt of any payment made under the Service; provided, however that One Health agrees to waive late charges and penalties resulting from late receipt of payment, in the event that your payment authorization was made more than (3) business days before the actual due date and the payment is late solely due to One Health's failure to promptly process your payment authorization.

Responsibility of One Health. One Health will use all reasonable efforts to process all your payment authorizations promptly and properly, provided the authorizations are actually received by One Health. One Health will not be responsible for any failure to process a payment authorization that is not actually and completely received by One Health for any reason, including user error, equipment malfunction, natural disasters or impediments, or inaccurate or incomplete information.

If One Health does not process a payment request on time or in the correct amount, One Health will be liable for your losses, but in no event shall One Health's liability exceed the amount of the affected payment authorization. However, One Health shall incur no liability fees if it is unable to complete a payment authorization initiated by you because of the existence of any one or more of the following circumstances:

  1. The Transaction Account does not contain sufficient funds to complete the transaction, or the transaction would exceed the credit limit applicable to the Transaction Account.
  2. You have not provided One Health with correct names or account information.
  3. Circumstances beyond One Health's control (such as, but not limited to, fire, flood, or interference from an outside force) prevent the proper transmission of your payment authorization and One Health has taken reasonable precautions to avoid those circumstances.
  4. One Health fails to receive a full and complete payment authorization.
  5. You have made any false or materially misleading statement or representation in connection with any payment authorization.
  6. The bank or financial institution maintaining the Transaction Account refuses or is unable to honor a payment request from One Health.

Bank or Financial Institution Limitations. In using the Service, you are requesting One Health to make payments for you from your designated Transaction Account. If your bank or financial institution is unable to process a transaction (for example, there are not sufficient funds in the Transaction Account to cover the transaction, or if funds in the account are unavailable for any reason), the transaction may not be completed. There may be limits or restrictions upon the number or frequency of payments that may be made from your Transaction Account under applicable law or under the terms of your agreement with the bank or financial institution maintaining the Transaction Account. One Health's obligations under the Service are subject to any such limits or restrictions, and One Health has no duty to notify you of any such limits or restrictions.

Charges. As a customer of the Service, you will not be charged by One Health for payment authorizations that you choose to send electronically.

DISCLAIMER OF WARRANTIES. ONE HEALTH IS PROVIDING THE SERVICE "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON INFRINGEMENT. ONE HEALTH DOES NOT WARRANT THAT THE SERVICE IS ERROR-FREE, OR THAT ACCESS TO AND USE OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

LIMITATION OF LIABILITY. IN NO EVENT SHALL ONE HEALTH OR ANY LICENSORS BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE DELIVERY, PERFORMANCE, OR USE OF THE SERVICE, WHETHER INCURRED BY YOU OR ANY THIRD PARTY, EVEN IF ONE HEALTH OR ITS LICENSORS OR SUPPLIERS HAVE BEEN ADVISED OR MAY OTHERWISE KNOW OF THE POSSIBILITY OF SUCH DAMAGES. Some jurisdictions prohibit exclusion or limitation of liability for implied warranties or consequential or incidental damages, so the above limitation may not apply to you.

Assignment. You may not assign this Agreement to any other party. One Health may assign this Agreement to any directly or indirectly affiliated company. One Health may also assign or delegate certain of its rights and responsibilities under this Agreement to independent contractors or other third parties.

General. This Agreement is governed and shall be construed in accordance with the laws of the State of KY, excluding its choice of law rules. This Agreement constitutes the entire agreement and supersedes any prior agreements or understandings, oral or written, between One Health and you concerning the Service and may only be amended as provided herein. Failure or delay in enforcing any right or provision of this Agreement shall not be deemed a waiver of such provision or right with respect to any subsequent breach or a continuance of an existing breach. If any provision of this Agreement shall be held to be unenforceable that provision will be enforced to the maximum extent possible, and the remaining provisions of this Agreement will remain in full force and effect.

Guaranteed Emergency Treatment For Everyone

The Owensboro Health Emergency Department is committed to providing high-quality, comprehensive medical treatment to all patients, regardless of their ability to pay.

Patients who come to the emergency department, or who are in route via ambulance, can expect to be screened and treated for emergency medical conditions by qualified healthcare professionals. Patients will also be stabilized prior to discharge or transfer, and we will never delay a medical screening examination to obtain financial information.

Our emergency department staff is ready to assist with your medical emergency regardless of your financial circumstances.

Read our policy.